Refund Policy

Effective Date: July 3, 2025

At SlippGames, we strive to provide quality educational content that supports speech development in a fun and engaging way. Because our services are digital and subscription-based, the following refund policy applies:

1. Subscription Payments

• Subscriptions (monthly or yearly) are billed in advance and renew automatically unless canceled before the renewal date.
• Once a subscription is active and access has been granted to the platform, we do not provide refunds for partial periods or unused time.

2. Cancelation Policy

• You may cancel your subscription at any time through the Manage Subscription page.
• Canceling your subscription will prevent future charges, but it will not refund the current billing cycle.

3. Exceptions

In rare cases such as accidental duplicate charges or billing errors, we will gladly issue a refund. To request an exception, please contact us within 7 days of the charge at customersupport@slippgames.com.

4. Chargebacks

If you believe a charge was made in error, we encourage you to contact us first before initiating a chargeback through your payment provider. Unauthorized chargebacks may result in account suspension.

5. Questions?

For any concerns regarding billing or refunds, please contact us at customersupport@slippgames.com. We are here to help!

Thank you for supporting SlippGames and for your understanding of our refund policy.